If there is a problem with the received jewelry please contact me within 14 days after receiving it. my contact information is

Blue (Gitte) Lindgren- blue@stickgenie.com – 45 26336373

return address: StickGenie. Diegaardsvej 2 – 4262 Sandved DK

Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me at gitte@stickgenie.com

I only replace items if they are defective or damaged.

To return your product, you should mail your product to:

Diegaardsvej 2 – 4262 Sandved DK

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If the product is defective I send a new one free of shipping charge if returning your money I also refund the return shipping.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.

Contact me at gitte@stickgenie.com for questions related to refunds and returns.


Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by StickGenie.
StickGenie has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that StickGenie shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.
Changes
I reserve the right, at our sole discretion, to modify or replace these Terms at any time.